Terms of service

This website is operated by Vihaan TradeX. Throughout the site, the terms “we,” “us,” and “our” refer to Vihaan TradeX. By accessing this website and/or purchasing from us, you engage in our Service and agree to be bound by the following Terms and Conditions (“Terms of Service,” “Terms”), including any additional terms, policies, and notices referenced herein or available by hyperlink.

These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.

By using our website, you confirm that you accept these Terms and Conditions and agree to comply with them. If you do not agree to these terms, you may not access or use our website.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

1. ONLINE STORE TERMS

  • You confirm that you are at least the age of majority in your country, state, or province of residence, or you have given consent for any minor dependents to use this site.

  • You may not use our products or services for any illegal or unauthorized purposes.

  • You must not transmit any harmful code, including worms, viruses, or any destructive scripts.

  • A breach of any terms will result in the immediate termination of your access to our Services.

2. GENERAL CONDITIONS

  • We reserve the right to refuse service to anyone, for any reason, at any time.

  • Your content (excluding credit card information) may be transferred unencrypted across various networks and adapted to conform to technical requirements.

  • Credit card information is always encrypted during transmission over networks.

  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our Service without express written permission.

3. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

  • We are not responsible if information on this site is inaccurate, incomplete, or outdated.

  • The content is provided for general information purposes only and should not be relied upon as the sole basis for decision-making.

  • We reserve the right to modify site content at any time but are not obligated to update any information.

4. MODIFICATIONS TO SERVICE AND PRICES

  • Prices for our products are subject to change without notice.

  • We reserve the right to modify or discontinue the Service (or any part thereof) without notice.

  • We are not liable for any modification, price change, suspension, or discontinuance of the Service.

5. PRODUCTS OR SERVICES

  • Certain products may be available exclusively online and may have limited quantities.

  • We make every effort to display product images and colors as accurately as possible, but we cannot guarantee accuracy due to screen variations.

  • We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction.

  • All descriptions and prices are subject to change at any time without notice.

  • We do not guarantee that product quality, services, or information will meet your expectations.

6. ACCURACY OF BILLING AND ACCOUNT INFORMATION

  • We reserve the right to refuse any order you place with us.

  • We may limit or cancel quantities purchased per person, per household, or per order.

  • If we make changes or cancel an order, we will attempt to notify you via email or billing contact details provided.

  • You agree to provide current, complete, and accurate account information for all purchases.

For more details, please review our Refund Policy: [LINK TO REFUND POLICY]

7. OPTIONAL TOOLS

  • We may provide you with access to third-party tools that we do not monitor or control.

  • We provide access to these tools "as is" without warranties or conditions.

  • Your use of optional tools is entirely at your own risk and discretion.

8. THIRD-PARTY LINKS

  • Some content, products, and services may include materials from third parties.

  • We are not responsible for examining or evaluating the accuracy of third-party content and disclaim all liability regarding third-party websites, products, and services.

  • Complaints or concerns about third-party products should be directed to the respective third party.

9. USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

  • Any comments, suggestions, or creative submissions sent to us may be used by us without restriction.

  • We are under no obligation to maintain comments in confidence, pay compensation, or respond.

  • We may remove content that we determine to be unlawful, offensive, or violating these Terms.

10. PERSONAL INFORMATION

  • Your submission of personal information is governed by our Privacy Policy: [LINK TO PRIVACY POLICY]

11. ERRORS, INACCURACIES, AND OMISSIONS

  • We reserve the right to correct errors, inaccuracies, or omissions in product descriptions, pricing, promotions, and availability.

  • No specified update or refresh date should be taken as an indication that all information has been modified or updated.

12. PROHIBITED USES

You are prohibited from using the site or its content for any unlawful purposes, including but not limited to:

  • Violating intellectual property rights.

  • Submitting false or misleading information.

  • Uploading or transmitting viruses or malicious code.

  • Engaging in fraudulent, abusive, or offensive conduct.

We reserve the right to terminate your use of the Service for violating these terms.

13. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

  • We do not guarantee uninterrupted, timely, or error-free service.

  • We do not warrant that product quality or services will meet your expectations.

  • We shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Service.

14. INDEMNIFICATION

You agree to indemnify and hold Vihaan TradeX and its affiliates, officers, and employees harmless from any claim arising from your breach of these Terms or violation of any law or third-party rights.

15. GOVERNING LAW

These Terms and any separate agreements shall be governed by and construed in accordance with the laws of India.

16. CHANGES TO TERMS OF SERVICE

  • We reserve the right to update or modify these Terms at any time.

  • Your continued use of our website after changes constitutes acceptance of the revised Terms.

17. CONTACT INFORMATION

For any questions regarding these Terms, you may contact us at:

Vihaan TradeX
Email: vihaantradex@gmail.com
Address: Sector-19, Kharghar, Narmada CHS, 001, Plot - 114, Navi Mumbai, MH, 410210, IN
Phone: +91 9819201193